Effective Date: [April 2022]
Village Greens (“we,” “our,” “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you use our website and cannabis delivery services.
1. Who We Are
Our website address is: https://villagegreens.ca. We provide licensed cannabis delivery services across the Greater Toronto Area (GTA).
2. Information We Collect
We may collect the following types of information:
- Personal Identification: Name, email, phone number, delivery address, and government-issued ID (for age verification).
- Order Information: Products purchased, payment method, and delivery details.
- Payment Information: Payment is accepted by e-transfer or cash; we do not store financial account details.
- Technical Information: IP address, browser type, device type, and cookies for website functionality.
3. How We Use Your Information
We use your information to:
- Verify age and eligibility to purchase cannabis (19+ or as required by provincial law).
- Process and deliver your orders.
- Communicate order updates (by phone, text, or email).
- Improve our website, products, and services.
- Comply with legal and regulatory obligations under the Cannabis Act and provincial regulations.
4. Sharing of Data
We do not sell or trade your personal data. Your information may be shared only in the following situations:
- Service Providers: Delivery drivers and secure payment processors to complete orders.
- Legal Compliance: When required by law, regulation, or court order.
- Fraud Prevention: To protect against misuse of our services.
5. Data Retention
We retain your personal data only as long as necessary to:
- Fulfill your orders and provide our services.
- Meet legal, regulatory, and tax obligations.
- Resolve disputes and enforce agreements.
6. Your Rights
Under Canadian privacy laws, you have the right to:
- Access the personal data we hold about you.
- Request correction of inaccurate or incomplete data.
- Request deletion of your personal data (except when required for legal purposes).
- Withdraw consent for certain uses of your data.
To exercise these rights, contact us at the email provided below.
7. Cookies and Tracking
Our website may use cookies to improve user experience, such as remembering login details and tracking site analytics. You can disable cookies through your browser settings, but some features may not function properly.
8. Data Security
We use industry-standard security practices to protect your personal information. However, no method of transmission or storage is 100% secure. By using our services, you acknowledge these risks.
9. Minors
Our services are intended only for adults of legal age to purchase cannabis in their province (19+, 18+ in Alberta, 21+ in Quebec). We do not knowingly collect or retain information from minors.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised effective date. Continued use of our services means you accept the updated policy.
11. Contact Us
If you have questions about this Privacy Policy or wish to exercise your rights, please contact us at:
Phone: 647-696-6798
Email: info@villagegreens.ca